Managers and owners of multiple dwelling units / multiple tenant units (MDU/MTUs) property owners/managers are finding that they can better-attract tenants if they offer broadband Internet access services. An MDU/MTU is any facility that has more than one tenant, whether business or residential.
The real opportunity for profitability and customer stability lies in offering additional services on top of a basic connection. Internet service providers (ISPs), cable operators, and competitive local exchange carriers (CLECs) can leverage Internet access to offer a variety of value-added services to both business and residential subscribers, each available at an incremental additional fee or as part of a bundled services package. What's more, service providers also need the agility to change their services to meet shifting customer demands. This agility calls for a flexible, intelligent network infrastructure that requires few changes to provision new services.
Property owners and managers can even negotiate "bundled" services that individual tenants can opt to select. These services include:
- Internet access
- Application hosting
- Intranet and extranet services
- Integrated telephony
- Video services