Even large firms are cutting landlines
If you stop in the Near West Side offices of data science company Civis Analytics, you'll see exposed brick, an open floor plan, lots of millennial workers—and no desk phones. The company has exactly one landline, for its reception desk. “If it rings twice an hour, that's a lot,” says Lisa Rodriguez, vice president of operations.
Businesses switching to UC reduce their operational costs by a minimum of 50 percent
Unified communications (UC) integrates services such as VoIP, messaging (email, fax and voice), web conferencing, presence information and mobility features. It's actually a set of products that provides a consistent user interface and consistent user experience across multiple devices and media types.